Transformation Case Study

How a GenZ product development team shifted its SRT composition and behaviors in 8 months, improving both collaboration and business outcomes.
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Team Behavior: Before & After

Initial Team Behavior
  • Compassionate and helpful by nature
  • Hungry for growth but focused mainly on KPIs
  • Low confidence, underestimating self
  • Poor time management
  • Hesitant to speak up
New Team Behavior
  • Ownership and dedication
  • Motivating and helping others
  • Openness and constructive feedback
  • Work–life balance
  • Coordination and collaboration
  • Sharper focus and quicker decision‑making
  • Reduced knowledge gaps

Shift in Sattva-Rajas-Tamas (SRT) Composition

SRT Insights measured the underlying quality of energy in the team across the Triguna spectrum – Sattva (clarity and balance), Rajas (drive and activity), and Tamas (inertia and resistance). Over 8 months, the team’s SRT composition shifted significantly.
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SRT Insights showed a clear increase in Sattva and reduction in Tamas, with Rajas becoming more purposeful rather than reactive.

Business Results

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33% reduction in average cycle time
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18% reduction in cost of development
Improvements in behavior led to better requirement understanding, more accurate estimation, and more effective task breakdown and time management.

How the Change Happened

Goal Setting Workshop
  • Created safe space for openness and trust
  • Used SRT Insights for team behavioral analysis
  • Co‑created a behavioral improvement roadmap
Team Coaching
  • Task breakdown and time management
  • Retrospectives without manager presence
  • Practising speaking up and peer feedback
Leadership Coaching
  • Active listening and expectation setting
  • Stakeholder management
  • Delegation and creating team leads
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